Returns & Exchanges
At Hombli, we want you to be completely satisfied with your smart home experience. If your purchase doesn't meet your expectations, you can return your products within 30 days of receipt for a full refund or exchange.
Initiate Your Return
Log into our online return portal using your order number and email address to select the items you wish to send back.
Pack Your Device
Place the product in its original packaging with all accessories and manuals included to ensure a smooth inspection process.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Receive Your Refund
Once our technicians verify the item's condition at our warehouse, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing